Within the Chicagoland area, shipping and installations, along with the initial
templating, is handled directly by Soupcan, Inc. For out of town orders, the slabs
are shipped common carrier, on edge, in a specially reinforced crate. There is very
little chance of any damage occurring when the slabs are packed and crated in this
way. All shipping rates are based on weight and destination zip code. For an estimate
on shipping to your area, e-mail, call, or fax our office with square footage details.
Installations should always be carried out by an experienced contractor or countertop
installer. Although it is possible for the lay person to install our finished countertops,
it is not recommended. Our product arrives to you in a completed state, including
all cutouts and fixture holes. There should be no modifications necessary at the
site. We always work closely with your installers to ensure that they have a good
working knowledge of the installation before we ship the order. Detailed instructions
on handling, moving, and installing the slabs are included with each order. For a
copy of these instructions, contact our office.